This book covers a large number of topics related to Clouds and service oriented infrastructures that are relevant for researchers and practitioners. It is divided into eight parts, as there are ‘Introduction to Service Level Agreements in Service Oriented Infrastructures’, ‘Foundations for Service Level Agreements’, ‘Scientific Innovations’, ‘Core Components of the Service Level Agreements Framework’, ‘Management of the Business Layer’, ‘Management of the Software Layer’, ‘Management of the Infrastructure Layer’, and ‘Selected Business Use Cases’. Comprising 21 chapters in total, this book addresses fundamental topics related to service provisioning and SLAs, it tackles scientific challenges including the modelling of the relationships between SLA properties, and it introduces a generic management framework, as well as its layers and components, that can be applied to a large variety of use cases. Last but not least, the book highlights four such use cases to demonstrate the applicability of the framework and to give users and IT providers hints on how to integrate and provide services governed by guarantees on service-quality.

Contributions

Part III Scientific Innovations

Dynamic Creation of Monitoring Infrastructures

Links

See further details of the book on Springer

Tools

The SLA@SOI SLA Management Reference Architecture and Platform Repository

Further details will be added for related tools and this publication.